Last Updated: January 23, 2026
ChatterBee™ respects your privacy and is committed to protecting the personal information of all users, including individuals with communication disabilities, their caregivers, families, and support professionals. This Privacy Policy explains how we collect, use, share, and protect information when you use the ChatterBee™ mobile application and related services.
1. About ChatterBee™
ChatterBee™ is a communication support application designed to assist children and adults with a wide range of communication needs. This includes individuals with autism, speech delays, developmental disabilities, acquired communication challenges, or anyone who benefits from visual, alternative, or augmentative communication tools.
2. Information We Collect
Personal Information
We may collect limited personal information when an account is created, a subscription is purchased, or support is requested. This may include:
- Name
- Email address
- Account login information
- Caregiver or account manager contact information
- Customer support communications
User Content
ChatterBee™ may store communication preferences, symbols, messages, or settings created within the app to support communication. This content is used solely to provide app functionality and improve the user experience.
Usage Information
We may collect non identifying usage data, such as:
- App interactions and features used
- Device type, operating system, and app version
- Performance and error data
Payment Information
Paid subscriptions are processed through trusted third party payment providers. ChatterBee™ does not store full credit card numbers or sensitive payment details on our servers.
3. How We Use Information
We use collected information to:
- Provide and maintain the ChatterBee™ app
- Support communication features and personalization
- Manage user accounts and subscriptions
- Respond to support requests
- Improve app performance, accessibility, and usability
- Comply with legal and regulatory requirements
We do not use personal information for advertising or marketing unrelated to ChatterBee™ services.
4. How We Share Information
We do not sell personal information.
Information may be shared only:
- With service providers who support app functionality, such as hosting, analytics, and payment processing
- When required by law or legal process
- To protect the safety, rights, or security of users and the app
All service providers are required to safeguard information and use it only for authorized purposes.
5. Data Security
ChatterBee™ uses reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, or misuse. While we take security seriously, no system can guarantee complete security.
6. Data Retention
We retain information only as long as necessary to provide services, support users, comply with legal obligations, and enforce agreements. Users may request deletion of their account and associated data, subject to applicable laws.
7. Children’s Privacy
ChatterBee™ is designed to support children and adults with communication needs. Accounts for children under the age of 13 should be created and managed by a parent, legal guardian, or authorized caregiver.
We do not knowingly collect personal information directly from children without caregiver involvement.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or update account information
- Request deletion of personal data
- Manage subscription preferences
- Opt out of non essential communications
Requests can be made using the contact information below.
9. Third Party Services
ChatterBee™ may integrate with or link to third party services for functionality such as payments or analytics. We are not responsible for the privacy practices of those third parties and encourage users to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with the revised effective date.
11. Contact Us
If you have questions, concerns, or requests related to privacy or data protection, please contact us:
Email: support@chatterbeeapp.com
App: ChatterBee™
ChatterBee™ is committed to respecting the dignity, privacy, and autonomy of individuals who rely on the app for communication.